What Is Hospice Care?

Hospice is end-of-life care. We provide comfort and support for those with life-limiting illnesses and for their families, by attending to their physical, emotional and spiritual needs. Our team of professionals includes doctors, nurses' aides, social workers, spiritual care coordinators, volunteers and bereavement counselors who empower and educate families during this time. We coordinate care between team members and family members to best meet patients' and families' needs.

Where is hospice care provided in New Hartford, NY?

We are privileged to serve patients in many settings: their own homes, the Siegenthaler Center, nursing homes (see list below), hospitals, assisted living facilities and many other places people consider home. Your hospice team comes to you no matter where you are in Oneida, Herkimer and eastern Madison counties.

We provide hospice services in the following nursing homes:
Alpine Rehabilitation & Nursing Center, Betsy Ross Nursing Home, Colonial Park Rehabilitation & Nursing Center, Crouse Community Center, Eastern Star Nursing Home, FOCUS Rehabilitation & Nursing at Utica, Foltsbrook Center for Nursing & Rehabilitation, HomeLife at Folts, LLC, The Grand Rehabilitation & Nursing at Ilion/Mohawk, Rome and Utica, Heritage Health Care Center, Katherine Lutheran Residential Health Care & Rehabilitation, Inc., MVHS Rehabilitation & Nursing Center, Oneida Health Care ECF, Presbyterian Home & Rehabilitation Center, Rome Memorial RHCF, St. Luke's Home, The Pines of Utica, Utica Rehabilitation & Nursing Center, Valley Health Services and Waterville Residential Care Center.

Who can receive hospice care?

Care is provided for anyone who has a life expectancy of six months or less, based on their physician's best judgment. This includes, but is not limited to Alzheimer's, heart and liver diseases, cancer, COPD, ALS, Parkinson's and other conditions related to aging and end of life.

Can hospice care continue after six months?

Some people live longer than their original prognosis once their pain and symptoms are under control. We continue to provide the same care for you as long as you meet the criteria for hospice services.

If I have pain, how can you help?

Our nurses specialize in pain control and symptom management and will promptly address your concerns to meet your unique needs.

Hospice care may also improve quality of life by:

  • Reducing the time spent in the emergency room and the hospital.
  • Eliminating the wait for a return call from your doctor's office.
  • Decreasing your out-of-pocket medical expenses.
  • Having a Hospice nurse available anytime day or night.

How is hospice care paid for?

Our care and services are available to anyone who needs them, regardless of insurance coverage or ability to pay. Hospice services, including medical equipment and medication related to your diagnosis, are covered under the Medicare and Medicaid Hospice Benefits. Most private insurance plans also offer a hospice benefit.

What if no one has mentioned hospice care to me?

We can discuss with you the patient's needs and what hospice services could be provided. If the time is right for hospice services, we can contact your doctor. However, you should feel free to discuss hospice care at any time with your doctor, other health care professionals, clergy or loved ones. Anyone can call Hospice for information or make a referral.

Will I still be able to make my own decisions regarding my care?

Yes, you and your family are in charge of your care.

What if I live alone?

Many people, especially if they are receiving hospice care early in their illness, are able to continue to live independently. However, as your illness progresses, you may need more assistance. We will help you identify a plan to get the help you need.

Spiritual Care Coordinator, Walter Plock, Shares His Thoughts On How Hospice Care Can Help Your Family