COVID 19 Information

Providing quality compassionate care to our patients is the mission of Hospice & Palliative Care Inc.

Hospice & Palliative Care Inc (HPCI) is takes extra precautions due to the Covid-19 outbreak to assure the health and safety of our patients, family members, employees and volunteers.

HPCI maintains very strict infection control protocols as our normal operating procedure. In addition to those protocols, we have implemented additional procedures to monitor our employees' health and guard against the possible infection and transmission of the Coronavirus. We ask that if visitors are sick they do not visit while they have symptoms.

If we are providing care to your loved one in an assisted living or skilled nursing facility, the operators of the facilities have set visitation procedures which must be adhered to. Please contact them directly to find out procedures for visiting a loved one who is receiving hospice care.

All visitors to the Siegenthaler Center must stop at the front desk to sign-in, answer any Covid-19 related questions and have their temperature taken when required before visiting their loved ones.

We are in close communications with, and following the guidance of, numerous health authorities including the Oneida County Emergency Management Services, New York State Department of Health, the Center for Disease Control, as well as other hospices.

Finally, if you exhibit any of the following symptoms, call your physician immediately:
o Fever
o Cough
o Shortness of breath

Symptoms may appear 2-14 days after exposure and range from mild to severe.

We continue to provide care to our patients and families and expect to do so without any interruption going forward. We are here for you, if you need us.