The Siegenthaler Center is temporarily closed

The Siegenthaler Center, located on the Hospice & Palliative Care campus in New Hartford, has temporarily suspended admissions to the Siegenthaler Center in order to launch a focused four-month initiative to make renovations to the Center and to recruit and train new volunteers.


NEW HARTFORD, NY, SEPTEMBER 6, 2017—The Siegenthaler Center, a four-bed residence located on the Hospice & Palliative Care campus in New Hartford, has temporarily closed its doors in order to launch a focused four-month initiative to make renovations to the Center and to recruit and train new volunteers.  The Siegenthaler Center was established in 2005 to care for the needs of terminally ill patients and their families in a homelike setting.


The Siegenthaler Center has welcomed hundreds of guests over the past twelve and a half years.  Hospice & Palliative Care has been admitting and serving the residents of Oneida, Herkimer, and Eastern Madison counties since 1977 and will continue to do so.  In 2016 Hospice & Palliative Care served 846 patients.  In addition to patients receiving care in the Siegenthaler Center, the majority of hospice patients receive care at home.  Patients will continue to receive care at home, in skilled nursing facilities, alternative homes and at the Abraham House, a two-bed comfort home.


“Staff will be working diligently inside the Siegenthaler Center, but there will be no residents living on site while the renovations are being completed,” stated Ann Tonzi, Chief Executive Office of Hospice & Palliative Care.  Tonzi also shared that Hospice has temporarily suspended admissions to the Siegenthaler Center until the end of the year.  Renovations include painting, replacing carpeting, flooring and furnishings, and updating the plumbing.  Tonzi expressed her appreciation for a donation Hospice received that is allowing us to invest back into the Center for the comfort of those they care for.


“Hospice professionals know that the journey at the end of life is as important as the time of a birth.  We want to continue to welcome patients, their families and guests to a warm, homelike environment where they can expect to find comfort, around-the-clock nursing care, emotional and spiritual support, as well as the peace of mind that they are in good hands.  Like any home, the Center needs updating.  If members of the community would like to donate gift cards to help refresh the Siegenthaler Center, we would be extremely grateful.  Once all of the updating is completed, Hospice & Palliative Care will be holding an open house that the public will be invited to attend.


“We also need to increase our active volunteer pool throughout the three counties we serve, which equals approximately 3,000 miles.  By doing so, when a patient needs a volunteer to assist them in a way a good friend would, we can offer a volunteer from their own community.  We’ve revamped our volunteer training to be more conducive to different styles of learning.  Some of the training can now be don online, and the training itself has been condensed to meet volunteer needs,” stated Melissa Hardiman, Volunteer Coordinator.


“Potential volunteers will find it is extremely rewarding to work with patients and families or ‘behind the scenes’ to support our mission of quality, compassionate end-of-life care.  Volunteers choose assignments that best suit their time, skills, and interests.  Not every volunteer needs to work directly with patients and families,” Hardiman said.  Volunteers are also needed to assist with Hospice’s new thrift shop, the Legacy Project, bereavement support, office administrative duties, fundraising activities, baking desserts as part of the Siegenthaler Center’s Baker’s Dozen, or preparing freezer-ready meals to serve to patients residing in the Center or in their home.  The beauty about volunteering is that each assignment is unique.


If you are interested in referring a patient to Hospice, learning more about volunteer opportunities, or donating a gift card to a local department or home improvement store, please call Hospice & Palliative Care at 315-735-6484.  Gift cards can also be mailed to Siegenthaler Center Wish List, Hospice & Palliative Care, Inc., 4277 Middle Settlement Road, New Hartford, NY 13413.